Coffee Shop / Cafe:
Note the Separation of Categories for the Barista and Kitchen.
Single Printer and Single Push Button gives Split Separation of Orders.
Take Away:
Collect or Delivery. Notes on the Order. Customer Information Tracked. Caller ID Search / Look Up on Phone Calls.
Restaurant Dining:
Split Ordering / Printing / Billing. Customer Service with Separate Check Outs.
Pros: Fast; Can operate while Off line; Can send the order to any or multiple printers based on category. No drivers required. Cons: None, but you do require a modern printer.
If you have the right type of printer/s, this method provides fast printing on a Local Area Network.
Print from any mPOS device that is on the same subnetwork as the printer. Direct printing can be done whilst off line.
Orders can be directed to any printer with the use of a category list filter.
An empty category list catches all categories.
NOTE: Only printers that support IP printing can be used for direct printing. Eg. Epson TM-T88V-i , Star WebPRNT etc.
"On Send" - Triggered by the "Send" button and typically used for kitchen order printing.
"On Clear" - Triggered by the "Print" button, typically used for customer receipts.
"Cash Drawer" - Opens the cash drawer if one is attached to the printer. Can operate two cash drawers per printer.
"Buzzer" - Sounds a kitchen buzzer if one is attached to the printer.
"Category List" - If empty all categories are printed, otherwise categories in this list are printed.
By default menu items are grouped & sorted by category on the kitchen print tickets.
To add non-grouping categories use round brackets e.g. (category).
Non-grouping category items also known as "Sticky Modifiers" maintain their location on the print ticket relative to the prior item in sequence. This can be useful for modifiers that are in a separate category or if sorting is not preferred.
Venues with multiple registers, receipt printers and cash drawers may "pair" devices with specific printers.
The default printer option provides a means to print customer receipts and bump cash drawers open from a particular device.
Firstly add an optional name to the printers e.g.
When two or more printers are configured with "On Check", you'll get the "Default Printer" option under settings.
Select the "Default Printer" option.
Set the "Default Printer" to pair a printer for each device:
Use Default CashDrawer "0" for a single cash drawer connected to a printer.
Use Default CashDrawer "1" for a second cash drawer connected to a single printer.
(A cable splitter is require for this option).